A new Inquiry into the operation and effectiveness of the Franchising Code of Conduct has now been announced. The Inquiry comes after large franchise brands were exposed for misconduct such as poor treatment of their franchisees, systemic underpayment, and visa fraud.

Current and former franchisees have a unique opportunity to help create real change in the way the franchise industry operates. Don’t forget – lobbyists for the franchising industry such as the Franchise Council of Australia (FCA), and corporate giants such as 7-Eleven, Domino’s Pizza and Retail Food Group will be using this Inquiry as an opportunity to promote the franchise industry and keep systems as status quo, even if that is at the detriment of franchisees.

This is your chance to have equal ground to these lobbyists in sharing the reality of being a franchisee, whether that be: poor profitability, high cost of goods compared to being an independent business, high franchise and marketing fees, no support, misleading financials at point of sale, difficult conditions, oral contracts later denied or refused, intimidation and/or threats, or any other experiences that have caused shortcomings of your franchise business.

You have until 4 May 2018 to get your submissions in. It’s important you take your time, provide as much detail as possible, be truthful, and provide recommendations as to how the industry can be changed to eradicate systemic problems. This may be your only opportunity to have a positive impact in the lives of current and prospective franchisees in Australia.

See below for our guide to making a submission.

DOWNLOAD PDF – Franchise Redress: Guide to Making a Submission




You can upload your submission through the Senate’s website. You will receive an email straight away that lets you know that the secretariat has received your submission:
You can email your submission to the Committee secretariat – corporations.joint@aph.gov.au