The franchise sector’s blurred vision on mediation

Franchising mediation is a complicated subject. If the franchise system is ethical, mediation can be effective in dispute resolution and can help provide a safe and secure method for both parties to compromise to reach a solution. Mediation, like other tools (audits, training, etc), is important when used appropriately. However, in our experience researching franchise […]

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A Public Franchise Register Must Be Government Run

Currently, no government entity or franchise industry organisation seems to know how many franchisors and franchise brands exist in Australia. The numbers thrown around vary greatly. If it was a requirement that all franchisors and their brands were to be registered on a public government register, this problem would not exist. One of the key […]

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Franchise Redress: Making a Submission to the Parliamentary Inquiry

 A new Inquiry into the operation and effectiveness of the Franchising Code of Conduct has now been announced. The Inquiry comes after large franchise brands were exposed for misconduct such as poor treatment of their franchisees, systemic underpayment, and visa fraud. Current and former franchisees have a unique opportunity to help create real change […]

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Franchise Redress to expand Harvey Norman research project

In 2017, Franchise Redress conducted a research project into the Harvey Norman (HVN) franchise network and produced a 27 page report. We are now expanding upon the research project, and publicly calling on anyone who can provide further insights into; the Franchise Agreement, and Disclosure Documents the adherence to, or the relevance of, the Franchising […]

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